I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!
May 01, 2019
i just moved from San Diego to Florida, and didnt know any good wheel builders in the East Coast, luckily i found this guys!
i ordered a B43 rear wheel for my new track bike, it was so eazy to order it amazing website, really profesional! my wheel arrived before i was expecting, very good packaged! really nicely done! im really happy! i would definitely order my new wheel set for my road bike!!
thank you guys!!!