He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!
Inno Kim
January 22, 2018
I have placed a few orders with these guys and the first two were pretty straight forward and got everything I needed to build my own wheels super fast. This third order was straight forward till I realized I made a mistake. I called and they fixed it right away. I wont shop for my spokes and nipples anywhere else. Fast, friendly and accurate service always.