I had ProWheelBuilder set up a pair of DT Swiss RR521 rims w/ Bitex hubs for my Ibis Hakka MX. The Stan's Crest set that it came with are probably fine as a backup wheelset, but I have a little more heft on me, and these DT rims are absolutely bulletproof, beautiful, and straight as an arrow. I am planning on buying another 650B set from PWB in the near future that I can use on either of my gravel bikes. These guys absolutey know what they're doing.
Andrew Yuhas
March 11, 2024
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!