I ordered 2 sets of wheels from these folks and am tremendously glad I did. Debra was excellent and endured way too many questions from me. She was infinitely patient, worked with my budget, made insightful and quality based suggestions and never steered me wrong...even when I wanted more chi-chi spokes. My alloy set is excellent, it was perfectly tensioned right out of the box and ready to roll. Likewise, the set of carbon wheels are almost too pretty to ride, the spokes are perfect and they did not recommend anything I didn't need or want. Many thanks to Richard and all the folks at ProWheelBuilder for working with me. I'll definitely come back when I need a set of CX, MTB or possibly another set of carbon road/gravel hoops. Best customer service.
Keith Morehouse
May 12, 2020
I am a heavier rider and had Pro Wheelbuilder build out 650b wheel set. I followed their recommendations on spoke choice for my 32 spoke rims. I ride on very rough roads and off road. The wheel set came very true and looks awesome. With a lot of miles on them they are still true. They are holding up very well and I plan to have Pro build me a 700c wheel set this winter. Very pleased.