After my bike was stolen, I began to look around for inspiration and ideas on what my next ride would be. I am a bit of a deal hunter and I really have to give it to Richard when it comes to providing amazing service and value to his customers. I spent a lot of time looking into parts for building my new set of wheels and nothing came close to matching or beating the price and convenience offered by prowheelbuilders.com. Quality really does speak for itself and the H Plus Son Archetypes matched with Surly Ultra New hubs that Richard put together for me are an absolute dream. Thank you guys so much!!!
jonathon kindle
September 23, 2020
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!