I had been in need of a set of wheels to put on a new 29er for a good while. After asking around for a good, local builder, the majority of responses pointed to PWB.
The entire purchase process was very simple and user-friendly through the PWB website. And the customer service provided as top-notch. My questions about the order were answered very promptly and friendly. The order pickup was very quick and convenient.
I'd recommend PWB to anyone for the great, quality service and reasonable prices.
June 06, 2019
I can't say enough good things about PWB. My road bike gets daily abuse on a long, hilly commute over bad roads and gravel trails. I was looking for something that was light enough to climb well, tough enough for gravel, and precise enough to handle long descents through mountain switchbacks. The ride has chewed up two stock Bontrager wheelsets and even a set of Mavics. Local wheelbuilders weren't able to quote me anything they thought would work for less than a grand.
I considered a wide range of rims, hubs, and wheelbuilders before Debra at PWB suggested I take a look at the Ventus Premium wheelset. Watching a YouTube video of them bombing down trails gave me confidence that they might fit the bill. I'm glad I took her advice. They are light, responsive, and hold true even after a few months on gravel, and the custom red hubs look really sharp to boot.