I ordered 2 sets of wheels from these folks and am tremendously glad I did. Debra was excellent and endured way too many questions from me. She was infinitely patient, worked with my budget, made insightful and quality based suggestions and never steered me wrong...even when I wanted more chi-chi spokes. My alloy set is excellent, it was perfectly tensioned right out of the box and ready to roll. Likewise, the set of carbon wheels are almost too pretty to ride, the spokes are perfect and they did not recommend anything I didn't need or want. Many thanks to Richard and all the folks at ProWheelBuilder for working with me. I'll definitely come back when I need a set of CX, MTB or possibly another set of carbon road/gravel hoops. Best customer service.
Keith Morehouse
May 12, 2020
I needed a last minute wheelset for the Breck Epic this summer and Preston made it all happen on short notice. He walked me through the best setup possible, Enve XC29 rims with I9 hubs. His input was extremely helpful. They were delivered to me on time and perfect. I rode/raced the heck out of these all summer and fall and I haven't touched them. They will be my weapon of choice for the BC Bike Race next summer. It means a lot to have the utmost confidence in my wheels. Awesome job guys. Thanks again and keep up the good work.