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I'm a heavy rider and a clyde of sorts at 280lbs. I knew I could depend on the stock wheels for a limited lifespan. So far I've had FOUR sets (3 road, one MTB) of custom wheels built from both the signature and custom programs. Not one has required a spoke wrench yet with seasons of abuse that I've put them through. All are still in service. I put 50-100 miles a week on my bikes, and the wheels have been 100% reliable. A good set of wheels can vastly improve the quality of your biking experience. This is the real deal with a lot of experience and no BS. Trust in this builder - they know their products. Bitex hubs are an awesome value.Jeremy Watts October 28, 2020
I can not say enough good things about the true and durable wheels (thank you Rich and Preston) and great customer service (thank you Debra) at Prowheelbuilder. I have been riding my 8 custom wheel sets, from HED to ENVE to HPlus to RolfPrima rims, all with Rich-recommended White Industry hubs, bought over the past 10 years, for over 40,000 miles. They all have incredibly true and durable, carrying my 240+lb weight all the way down to my current 170lbs. To say I am repeat and loyal customer would be an understatement.Mark Suparat Tang January 18, 2022