Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.
Humberto Moya
April 06, 2016
I'm a heavy rider and a clyde of sorts at 280lbs. I knew I could depend on the stock wheels for a limited lifespan. So far I've had FOUR sets (3 road, one MTB) of custom wheels built from both the signature and custom programs. Not one has required a spoke wrench yet with seasons of abuse that I've put them through. All are still in service. I put 50-100 miles a week on my bikes, and the wheels have been 100% reliable. A good set of wheels can vastly improve the quality of your biking experience. This is the real deal with a lot of experience and no BS. Trust in this builder - they know their products. Bitex hubs are an awesome value.