I ordered 2 sets of wheels from these folks and am tremendously glad I did. Debra was excellent and endured way too many questions from me. She was infinitely patient, worked with my budget, made insightful and quality based suggestions and never steered me wrong...even when I wanted more chi-chi spokes. My alloy set is excellent, it was perfectly tensioned right out of the box and ready to roll. Likewise, the set of carbon wheels are almost too pretty to ride, the spokes are perfect and they did not recommend anything I didn't need or want. Many thanks to Richard and all the folks at ProWheelBuilder for working with me. I'll definitely come back when I need a set of CX, MTB or possibly another set of carbon road/gravel hoops. Best customer service.
Keith Morehouse
May 12, 2020
I am very pleased with my custom PWB wheels. I ride mostly on pavement, with an occasional gravel and level B maintance road. The Kinlin xr31 rims, T-11 hubs and Sapim spokes work well together. Thirty-two in front and Thirty-six in rear. They are set up for tubless and no problems. I ordered them for hard use because we have a lot of rumble strips in Iowa. Sometimes they cannot be avoided and the real bad ones take a toll on wheels. After a couple months riding my PWB wheels are still perfectly true. These wheels exceed my expectations. They look cool, they roll fast, and they seem bomb proof. I recommend PWB for high quality wheels, and friendly helpful sales people. Ron Roberts