Once I placed my order, I received a phone call, the very next morning. About a small error, which was easily solved. This kind of follow through, shows the highest form of professionalism. I was told, that my purchase was already being collected. I then patiently waited, like a child for Christmas Morning, for my Wheel to arrive. Upon arrival, I opened the oddly shaped box, to Unveil, what I shall say is one of the finest pieces of Craftsmanship I have seen in Years. So, Special Thanks to Preston, who laced my wheel, and to Richard who masterfully Trued and Shipped my Wheel. AWESOME Job Fellas !!! here is a Pic. of it mounted on my Bike.
Christian Michelsen
October 08, 2014
Here is my updated testimonial. I now have a little over 1300 miles on my nearly five month old PWB wheels. Riding mostly on paved roads in Iowa (about 10% gravel), the wheels still look great and roll true. I could not be more happy with these wheels. For me, Pro Wheel Builder wheels are not only reliable wheels, but works of art.
The product, the packaging, the customer service, the attention to detail; all shout out, "We care about what we do!" Cheers, to Pro Wheel Builder.
Ron