Once I placed my order, I received a phone call, the very next morning. About a small error, which was easily solved. This kind of follow through, shows the highest form of professionalism. I was told, that my purchase was already being collected. I then patiently waited, like a child for Christmas Morning, for my Wheel to arrive. Upon arrival, I opened the oddly shaped box, to Unveil, what I shall say is one of the finest pieces of Craftsmanship I have seen in Years. So, Special Thanks to Preston, who laced my wheel, and to Richard who masterfully Trued and Shipped my Wheel. AWESOME Job Fellas !!! here is a Pic. of it mounted on my Bike.
October 08, 2014
This was my first time to order a custom wheel set and PWB provided great service. They provided several suggestions for me to consider after considering my weight and type of cycling. I decided on the Boyd 44 carbon clinchers, T-11 hubs and Sapim CX Ray spokes. This great combination provides for a smooth light ride while handling well in moderate to strong Kansas winds. PWB communicated very well throughout the process and then provide on-time delivery. I have recommended that others on my team check out PWB.