As a heavyweight rider, I found myself having to true my wheels often, to the point it was getting impossible to get them perfectly true. I even had to replace broken spokes a few times. I started looking for wheels at my local bike shops and the big online stores and was getting totally frustrated. I am so glad I found PWB.
I've had this wheel set (SHIMANO TOURING CLYDESDALE WHEEL SET PACKAGE) for just over two years and could not be happier. They are absolutely bomb proof; I have not had to touch a single spoke. I neglected to save my odometer miles when my computer battery died, but I have easily over 3600 miles on these wheels.
PWB's customer service is unparalleled - they even contacted me via phone and email to clarify some things as my order was being processed. Thank you so much PWB!
September 15, 2018
I have placed a few orders with these guys and the first two were pretty straight forward and got everything I needed to build my own wheels super fast. This third order was straight forward till I realized I made a mistake. I called and they fixed it right away. I wont shop for my spokes and nipples anywhere else. Fast, friendly and accurate service always.