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These guys are great! I contacted them to see if i could get my wheels any quicker for a race and they went above and beyond for me. The owner drove 30 min at night to get them to fed ex. Everytime i called i spoke to a person, always polite despite my daily calls. I havnt recieved the wheels yet but im sure from there professional business relations they will be great. Thank you so very much prowheelbuilder! Special thanks to Richard (owner helping out a racer)Bill July 24, 2013
My OEM ebike wheel had a hop in it. When I went to my local bike store for a new wheel I gave him a wish list and a price range. I guess I wanted too much for too little and never heard back from him.Ed Sinofsky April 13, 2017
I entered my wish list to Pro wheel builder.com and found out I could indeed get what I wanted in budget.
3 weeks later I got a package with a gorgeous custom wheel for me, make with ebike Sapim strong spokes and a rugged DTswiss rim.
Later that afternoon after easily fitting it (my first tubeless tire) I went out to test it. Within a half hour I had achieved two new PRs on the two Strava segments I rode. One by 7 seconds and one by 10. I did a 12 mile trip at an average of 21.3 mph. I would say the wheel works! I don't know if it is the rim geometry, the fact that it is now running tubeless, or the Shimano hub being faster, but I guess I really don't care. The combo works. I would recommend ProWheelbuilder.com to my e-bike buddies, and you guys should probably make an e-bike category for this growing segment.