These are great people to work with. All I knew was which hubs I wanted, hope pro 4s. I worked with debra to get a recommendation for hoops and spokes and after working out some color choices i sent my order in. A couple days later preston called me to confirm my color choices and after our talk he suggested what I thought i wanted wouldn't give me the end result I wanted color wise. In the end I went Preston's recommendation on colors and I could not be happier. These things look exactly like what I had pictured in my mind, they're lighter and stronger then what I had on my bike as well. PWB will service all my Wheel needs from now on. Their attention detail and customer service is second to none. Believe me when I say you owe it to yourself to check them out. The attached pic is before a planned face-lift that wil highlight the wheels even more
July 21, 2020
I buy most everything online these days. There are a few online stores that 'do it right' - like Amazon, ModernBike - and I have found another one - ProWheelBuilder.com. I am a rather hard core 'recreational' rider - centuries and work commuter (36 miles per day) and have been riding my carbon fiber geared bike now for the past 6 or 7 years. I traded a friend a pair of pedals for an old Raleigh chromoly steel frame and thought I would jump into building up a commuter single speed bike. I also thought while at it, why not build my first set of wheels. I didn't know what I was doing - still learning every day - and have spent more time on Sheldon Brown's website than I have with my wife the past 6 months. With enough knowledge to be dangerous, I started dealing with ProWheelBuilder. I had lots of questions and was and continue to be very impressed with the patience shown me by both Debra and Richard Craig - the owners. They are responsive to email and phone questions and concerns, they are honest and they possess just enough of a sense of humor to get through it all. I made some mistakes in my initial ordering and Richard came through with another solution for me very professionally and to my complete satisfaction. I love this site and have had so much fun putting this bike together - I know I will be building another and another and I will buy all my wheel stuff from ProWheelBuilders. I highly recommend these guys. Thanks Richard and Debra and keep up the excellent work and customer service!!!