Ordered a Velocity Dyad wheel set after falling and destroying my hip as well as my original wheels. I cannot say how impressed I have been with every aspect of my new wheels from Pro Wheel Builders. The ordering process was great. The packing and shipping were impeccable. I had to just look at a perfectly made set a wheels for a couple of weeks. Now having ridden them for a few miles I am so happy that I chose Pro Wheel Builders. GREAT JOB!!!
M Cashman
July 10, 2014
I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!