I have placed a few orders with these guys and the first two were pretty straight forward and got everything I needed to build my own wheels super fast. This third order was straight forward till I realized I made a mistake. I called and they fixed it right away. I wont shop for my spokes and nipples anywhere else. Fast, friendly and accurate service always.
July 19, 2019
I bought a set of Kinlin XR31s with Bitex Hubs, and have been putting them through the paces for a bit over a month now. The wheels are an absolute treat to ride. In addition to feeling quite responsive, they are exceptionally well built. Customer service was also excellent throughout the ordering process. I will not hesitate to buy future sets of wheels from prowheelbuilder.