I bought a set of Kinlin XR31s with Bitex Hubs, and have been putting them through the paces for a bit over a month now. The wheels are an absolute treat to ride. In addition to feeling quite responsive, they are exceptionally well built. Customer service was also excellent throughout the ordering process. I will not hesitate to buy future sets of wheels from prowheelbuilder.
August 23, 2021
ProWheelBuilder has built many wheels and wheelsets for me over the past 8 years: for my commuter bikes, my road bikes, for builds I've done for friends, for my wife's bikes. High-end boutique builds and bomb-proof snow and salt builds.
Each time, the wheels are meticulously laced, true out of the box, stay true for thousands and thousands of miles, rim tape perfectly applied, and packed and shipped in pristine condition. I've sent them new hubs, used modern hubs, vintage hubs, and bought hubs from them. Each time, the build and the experience is flawless. Their turnaround time, both for their builds and for their customer service, in returning emails, is beyond exceptional.
Their prices are fair, transparent, and their online wheel design platform is second to none. I never write testimonials, but folks who have never worked with ProWheelBuilder before need to know just how fantastic they are. I cannot recommend them highly enough.