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I wanted to wait until I had some miles on the wheels before giving feedback. I am a clydesdale rider. I ride hard, but would certainly fall into what Grant Petersen (Rivendale Cycles) would call an "unracer". I love my bike. I chose it and it chose me...but it's not a high end super bike. It's hard to justify spending gobs of money on a wheelset, when really, all you want is something you never have to worry about that fits your style.Frank Engel June 07, 2021
Enter Prowheelbuilders.com. I had considered builds in the $400-500 range from my local shop (they weren't really interested) and other online sources. Ultimately Prowheelbuilders.com had the best value, and offered a good strong hand laced wheel for my budget. I been riding these wheels for about 400 miles over varied terrain: road, gravel, bikeway, and single track (including rock gardens). Everything is solid. I have not needed any touch up truing, and I suspect everything will hold together nicely for ages. I wanted a high(ish) engagement hub, and opted for the Bitex MTR--there's not a lot online about this hub, so I'll share here that I am satisfied. The engagement is much faster than a typical factory wheel you'd see on an <$2k bike. The sound is loud-ish, and not unpleasant, but it sounds nothing like a high end hub.
Overall, I am very pleased with my purchase and the quality of work. I'm sold, and will come to Prowheelbuilder.com for any future wheel purchases.
Pro Wheel builder has built many wheels for customers i have been in the bike industry for well over twenty years and i can tell you they build the best custom wheels out there. Last year a customer of mine that weighs 340 pounds came to me and asked for help as he was destroying wheels on his MTB i suggested we have Pro Wheel build him a set, well that set is over a year old and perfectly true with no issues now that's what you call a bullet proof wheel and a happy customer. Don't even think about using anybody else for that custom wheel and there customer service is the best Debra is amazing. Thanks PRO Wheelbuilder.ERIC ESCALANTE - E & C CYCLES October 24, 2018