This is my second set of custom-built Power Tap wheels. The customer service at ProWheelBuilder was outstanding from the design phase to delivery. My first wheel set was from another company and the end result was also good but Debra at ProWheelBuilder reached out and provided very helpful information so I wasn't relying on my limited knowledge. I am glad I followed her recommendations, the wheels are perfect!
November 27, 2017
I can not say enough good things about the true and durable wheels (thank you Rich and Preston) and great customer service (thank you Debra) at Prowheelbuilder. I have been riding my 8 custom wheel sets, from HED to ENVE to HPlus to RolfPrima rims, all with Rich-recommended White Industry hubs, bought over the past 10 years, for over 40,000 miles. They all have incredibly true and durable, carrying my 240+lb weight all the way down to my current 170lbs. To say I am repeat and loyal customer would be an understatement.