Needed a quality wheel set to replace the OEM set on my Trek Stache. I appreciate that I was able to work with one employee from start to finish who built my White Industries XMR hubs laced with Spain Polyx 14mm spokes to WTB KOM Tough TCS 40mm rims. That was nearly three years ago and this 29+ wheel set still spins true today. I have absolutely no concerns whatsoever and will be requesting another custom build for my new Trek Fuel EXE.
Timothy Sedor
March 14, 2024
I'm a heavy rider and a clyde of sorts at 280lbs. I knew I could depend on the stock wheels for a limited lifespan. So far I've had FOUR sets (3 road, one MTB) of custom wheels built from both the signature and custom programs. Not one has required a spoke wrench yet with seasons of abuse that I've put them through. All are still in service. I put 50-100 miles a week on my bikes, and the wheels have been 100% reliable. A good set of wheels can vastly improve the quality of your biking experience. This is the real deal with a lot of experience and no BS. Trust in this builder - they know their products. Bitex hubs are an awesome value.