Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!
Thanks again Richard
August 07, 2015
These guys are the best at what they do; build rock solid wheels. They helped me last year with my damaged FSA rim that didn't make it though a race. They laced up a Mavic to my old hub while I waited so I could be quickly up and running again. That rear wheel is still running true. I've since ordered one of their custom wheels with Stan's Arch hoop laced to a White Industries hub that just finished it's first race in the Hammerhead 100. This wheel is awesome, feels much stiffer and solid compared to the old FSA. The wheel arrived on time and in great shape, they have good attention to detail. I know what kind of quality product I'm getting with Pro Wheel Builder and have no need to look any further. Thanks again guys!