Absolutely top shelf service. I ordered a custom build rear fat tire hub/rim. My fat bike is primary MTB and I ride hard. I entered the wheel build information on their site and within a day or so I had the information back as to what was recommended for me. I few weeks later I placed the order. The build took a little longer then estimated because I requested a custom color on the hub assembly. I was informed of the delay and it arrived roughly 2 weeks after the estimated delivery date. Build, fit, look and operation are amazing. I simply switched my components onto the new wheel, mounted a tire and I was in business. Customer service of Pro Wheelbuilder is bar-none. Their prices are incredibly competitive as well with any local bike shop and better! I don’t mind waiting for a high quality product because I want it done right. I will be coming to them again and again for further wheel needs. I highly recommend them for all your custom wheel builds and questions. Thank you very much guys!
Matthew Wilson
August 25, 2020
Great Job. Ordered a Velocity Chukker 40 spoke and Velocity Rear Disc Hub with Sapin Strong Spokes for my 29er. Rode the bike fully loaded with food and water, Racks and my 120kg body from Perth to Sydney (4,700km). My major concern was that I had popped spokes previously on a 26 inch 36 spoke wheel when riding Cairns to Sydney and was worried about extra forces that would come into play with 29 inch. This wheel was bulletproof and attracted the attention of other touring cyclists on route. Good job team, thank you. Can't wait to find an excuse to buy another set. If you are a big bloke and to tour or trek with lots of gear, start your build with a set of wheels that will go the distance. One happy camper! Carl Johnston Australia