Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!
Thanks again Richard
August 07, 2015
I needed a last minute wheelset for the Breck Epic this summer and Preston made it all happen on short notice. He walked me through the best setup possible, Enve XC29 rims with I9 hubs. His input was extremely helpful. They were delivered to me on time and perfect. I rode/raced the heck out of these all summer and fall and I haven't touched them. They will be my weapon of choice for the BC Bike Race next summer. It means a lot to have the utmost confidence in my wheels. Awesome job guys. Thanks again and keep up the good work.