The wheels took some time to come (approximately 1 month) due to an error by White Industries on one of the hub drillings, but Pro WheelBuilder was extremely responsive to my inquiries. The wheels arrived very well-packaged and the build looks immaculate. I have put approximately 25 miles on them so far and will update again after more miles. VERY satisfied with Pro WheelBuilder and the quality of their work.
Josh S.
June 29, 2020
As a heavyweight rider, I found myself having to true my wheels often, to the point it was getting impossible to get them perfectly true. I even had to replace broken spokes a few times. I started looking for wheels at my local bike shops and the big online stores and was getting totally frustrated. I am so glad I found PWB.
I've had this wheel set (SHIMANO TOURING CLYDESDALE WHEEL SET PACKAGE) for just over two years and could not be happier. They are absolutely bomb proof; I have not had to touch a single spoke. I neglected to save my odometer miles when my computer battery died, but I have easily over 3600 miles on these wheels.
PWB's customer service is unparalleled - they even contacted me via phone and email to clarify some things as my order was being processed. Thank you so much PWB!