Ordered a Velocity Dyad wheel set after falling and destroying my hip as well as my original wheels. I cannot say how impressed I have been with every aspect of my new wheels from Pro Wheel Builders. The ordering process was great. The packing and shipping were impeccable. I had to just look at a perfectly made set a wheels for a couple of weeks. Now having ridden them for a few miles I am so happy that I chose Pro Wheel Builders. GREAT JOB!!!
July 10, 2014
Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.