Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!
Thanks again Richard
August 07, 2015
Building up my first bike from the frame up, I wanted to splurge on the wheelset and get one that will last me a long time. Went with the Stan's Flow EX on Hope Pro 2 hubs, double butted spokes on a stainless steel freehub body.
I've put quite a bit of abuse on them since the build was done, and they feel great. Tension is holding up great, looks true as it can be. I'm really happy with them so far. The 1 year warranty is a nice bonus, but hopefully won't be necessary.
Shipping was only a few days late, I think 2. I wasn't too worried. Rather have it done right and late than rushed and botched.
Quality work for a reasonable price, with a lot of custom options.