I just used them in October to build a set of road wheels (Velocity Aeroheads, Sapim Race, White Industries hubs and USE Spinsticks). I asked for 24 front 2x and 28 rear 2x and they built them as specified. They advised about 2 weeks before shipping, and they arrived in good order in two weeks. They appear to be built well and have remained true (for the two months I have been riding on them). Would I use them again, YES.
January 12, 2009
My OEM ebike wheel had a hop in it. When I went to my local bike store for a new wheel I gave him a wish list and a price range. I guess I wanted too much for too little and never heard back from him.
I entered my wish list to Pro wheel builder.com and found out I could indeed get what I wanted in budget.
3 weeks later I got a package with a gorgeous custom wheel for me, make with ebike Sapim strong spokes and a rugged DTswiss rim.
Later that afternoon after easily fitting it (my first tubeless tire) I went out to test it. Within a half hour I had achieved two new PRs on the two Strava segments I rode. One by 7 seconds and one by 10. I did a 12 mile trip at an average of 21.3 mph. I would say the wheel works! I don't know if it is the rim geometry, the fact that it is now running tubeless, or the Shimano hub being faster, but I guess I really don't care. The combo works. I would recommend ProWheelbuilder.com to my e-bike buddies, and you guys should probably make an e-bike category for this growing segment.