Product Details Warranty Shipping Times Returns or Refunds Wheel Build Help
Manufacturer PWB Signature Series Material Aluminum Weight Explained Please note that all weights are based on the manufacturers advertised weight and may fluctuate as much as 10%.
Warranty Policies: Prowheelbuilder i.e. PWB custom built wheels come with a 1 year warranty from the date of purchase. See details below:
A. SPOKES: PWB will replace all broken spokes regardless of the cause.
B. LABOR: PWB will cover all wheel related labor i.e. wheel re builds and truing.
C. NON MANUFATURER WARRANTIES: PWB will replace any non manufacturer warrantied rim or hub at 25% off the current retail.
D. MANUFACTURER WARRANTY: PWB will facilitate the manufacturer's warranty, if the manufacturer deems the product warrantable. Manufacturer's warranty is only good as long as the manufacturer is in business.
E. SHIPPING: The customer is responsible for shipping to and from PWB.
Covid Disruptions: Due to COVID 19 our supply chains have been disrupted and certain brands may add several weeks to our normal lead time. Email at firstname.lastname@example.org with any questions regarding your orders ETA.
Shipping Time Policy: Stock products will ship within 7 working days of order, based on availability. Wheel orders should ship within 20 business days of your order date. This date is independent of the actual shipping time. If there is a problem such as back ordered product / unavailable we will do our best to contact you as soon as possible.
Domestic Shipping Policies: Prowheelbuilder is not responsible for damage that may occur during shipping. However we will be happy to help resolve these matters through the package handler. All packages are insured thru the package handler by Prowheelbuilder. We require a signature for all packages. If you request no signature, Prowheelbuilder takes no responsibility for any stolen product.
International Shipping Policies: Duties and Taxes are the responsibility of the purchaser. Prowheelbuilder will not alter the customs value.
Return / Refund Policy: All returns, exchanges or cancellations are subject to a 15% restocking fee. Product must be in new condition and in the original packaging (spokes are not eligible for refund and do not qualify for the return policy). Buyer is responsible for shipping back to seller.
Rim Drilling Sapim Strong Sapim Leader Sapim Race Sapim CX Sprint Sapim Laser Sapim CX Ray (Aeris) 20/24 max 248 lbs max 236 lbs max 223 lbs max 223 lbs max 219 lbs max 219 lbs (Aeris) 24/28 max 273 lbs max 259 lbs max 245 lbs max 245 lbs max 241 lbs max 241 lbs (Aeris) 28/32 max 300 lbs max 285 lbs max 270 lbs max 270 lbs max 265 lbs max 265 lbs (Ventus) 20/24 max 273 lbs max 260 lbs max 248 lbs max 248 lbs max 236 lbs max 236 lbs (Ventus) 24/28 max 300 lbs max 286 lbs max 273 lbs max 273 lbs max 259 lbs max 259 lbs (Ventus) 28/32 max 330 lbs max 315 lbs max 300 lbs max 300 lbs max 285 lbs max 285 lbs
We at prowheelbuilder have used our extensive experience to configure a wheel set that utilizes the best non proprietary components available today along with our knowledge of spoke length, spoke tension, stress relieving and truing to supply you with a wheel set we are proud to put our name on.
The PWB wheel set is completely hand build, tensioned, trued, stressed and boxed in the USA by Powheelbuilder.com. Our warranty covers all manufacture defects for 2 YEARS. However if you damage the wheel outside of normal wear and tear then we offer a crash replacement program. Save 25% off all item(s) that do not fall under our 2 YEAR warranty and shipping to and from.
Our wheel set uses the following components:
PWB Alloy Rims: This is a tubeless compatible rim made from Niobium aluminum with a machined brake track. Niobium is much stronger alloy than standard aluminum which allows the rim to retain strength while remaining very lite. Not all tubeless compatible rims are created the same. This rim has a deep radiused center channel which helps with tire mounting and uses a bead lock system which helps insure the tire will not unseat under low pressure.
Hub Choice: PWB Bitex Hubs: These hubs utilize a 48 tooth drive ring along with two sets of three pawls which gives the rider 3.75 degrees of engagement. Along with cartridge bearings and a 15mm rear axle these hubs out perform many more expensive hubs and have been utlilized by us for many other wheels builds since 2014 with out any issue.
Sapim Spokes: They are the best in the industry! Here is a quick video demonstrating that CLICK HERE.
Sapim Locking Nipples: This nipple uses a unique thread deformation to insure that the nipple will not vibrate loose which can lead to the wheel prematurely going out of true.
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