PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.
May 14, 2019
I ordered a set of DT Swiss RR 1.1 with 190 hubs in the spring of 2010. I have more than 3k miles on the wheelset with no issues. Great service, great product. Thank you Richard.