Have been riding my wheels (H Son Archetype rims; White Industries hubs and double butted Sapim spokes) long enough now to review them. They're fantastic, were perfectly true out of the box and have not needed any tuning or maintenance yet. Not a wobble front or rear after 800 or so miles, much of it on rough pavement. Service from Prowheelbuilder was terrific. Richard spent a lot of time with me on the phone explaining and reexplaining the differences between butted and bladed spokes and other points and making recommendations. The pricing was also very competitive and fair. Wheels came shipped in simple but smartly designed cardboard boxes without damage or hassle. All in all, am very happy with the wheels, and concerns I had about buying custom wheels from a company located on the other side of the country proved to be a non-issue.
Paul Stein
November 12, 2014
I can not say enough good things about the true and durable wheels (thank you Rich and Preston) and great customer service (thank you Debra) at Prowheelbuilder. I have been riding my 8 custom wheel sets, from HED to ENVE to HPlus to RolfPrima rims, all with Rich-recommended White Industry hubs, bought over the past 10 years, for over 40,000 miles. They all have incredibly true and durable, carrying my 240+lb weight all the way down to my current 170lbs. To say I am repeat and loyal customer would be an understatement.