I recently received my first wheelset (road, Niobiums, with White Hubs) from Richard at ProWheelBuilder.com. Richard went above and beyond the call of duty explaining the differences in lacing patterns, hubs, rim styles and the reasons to go with one or the other depending on application. I received my wheels within the timeframe I was given and they were built exactly to the specs stated. I could not be happier with my first purchase from Richard and staff. Prowheelbuilder will be building my Powertap set up ASAP!!! Thanks for the professional service and awesome product.
September 19, 2008
As a heavyweight rider, I found myself having to true my wheels often, to the point it was getting impossible to get them perfectly true. I even had to replace broken spokes a few times. I started looking for wheels at my local bike shops and the big online stores and was getting totally frustrated. I am so glad I found PWB.
I've had this wheel set (SHIMANO TOURING CLYDESDALE WHEEL SET PACKAGE) for just over two years and could not be happier. They are absolutely bomb proof; I have not had to touch a single spoke. I neglected to save my odometer miles when my computer battery died, but I have easily over 3600 miles on these wheels.
PWB's customer service is unparalleled - they even contacted me via phone and email to clarify some things as my order was being processed. Thank you so much PWB!