Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.
April 06, 2016
This was my first time to order a custom wheel set and PWB provided great service. They provided several suggestions for me to consider after considering my weight and type of cycling. I decided on the Boyd 44 carbon clinchers, T-11 hubs and Sapim CX Ray spokes. This great combination provides for a smooth light ride while handling well in moderate to strong Kansas winds. PWB communicated very well throughout the process and then provide on-time delivery. I have recommended that others on my team check out PWB.