I had been in the market for wheels and a friend put me on to Pro Wheelbuilder, and after many combinations and deliberations I settled on a great build perfectly suited to my needs.
What really set the purchase apart was not the ease of constructing the build, or the wide range of available product, but the service from the whole PWB crew, namely Debra.
I had what I’m sure was a headache inducing request for my payment options, but like a true rockstar Debra stuck with me and got everything sorted super-satisfactorily. She was communicative throughout and gave what I view as FRIEND-LIKE service (which to me is a cut above “friendly” service).
It was a real treat, and gave me great faith in the entire operation, which is crucial when doing a bespoke, high-dollar internet transaction. If you’re considering a wheel build I strongly, strongly recommend giving PWB your business!
Christopher
May 01, 2019
I’m a very happy customer.
PWB built my Aforce AL33 ceramic rims into Sapim CX Ray spokes and Chris King R45 ceramic beating hubs. The outcome is a beautiful wheelset.
The Hutchinson Fusion 5 Performance tires mounted by hand ( tubeless) and inflated with a floor pump.
I will put many miles on these as soon as I recover from my up-coming back surgery.
Thanks to all the staff at Prowheelbuilder.com !