I've done factory wheels and built my own wheels in the past, which has lead to a preference for a good quality, hand built set of wheels on each of my bikes. This time, I was looking to do something unique, and possibly custom, for my road bike.
After a fair bit of searching, comparing and general navel gazing trying to figure out what I'd build, I found that ProWheelBuilder.com (PWB) would give me the best bang for the buck on the parts I had decided on. I ended up having PWB assemble the wheels too...it was a free service with the parts purchase and the incremental cost for duties (wheelsets vs. parts have different duty rates when bringing them into Canada) more than makes up for my time in assembling them myself.
My going more custom than just selecting the parts threw a bit of a wrench in the system, but the gang at PWB made sure things got sorted out in short order. My custom colored, custom engraved Onyx hubs with a leading / trailing pattern of colored spokes were well built into my selected rims. Obvious quality and attention to detail were evident from the packaging of the rims for shipment to the wheels themselves. Straight and true hand built wheels done using the parts I wanted and in the way I wanted them put together...who could ask for more?
Whether for parts or complete wheels, I recommend PWB.
Michael Halliwell
May 26, 2017
I have been riding my new rim set (Atlas Velocity) since June 15th and have put about 750 miles on them. Just did my weekly inspection of them and still see absolutely no signs of them falling out of tru. These replaced a set of almost 30 year old Ritchey rims. So far so good in a start to get 30 years out of this set.
Only negative I have had so far was the wait of around 2 months to get them. But with the issues with supply chains during covid I actually feel lucky I only had to wait a couple of months.
If you need a new rim set you wont go wrong with using Pro WheelBuilder. While I pretty much knew exactly what I wanted they will definitely help you make the right decision.