I worked with Preston. He is an awesome guy helped me out a lot. I am 6'2 270lb and I like to do the enduro/downhill/freestyle stuff with my hardtail. Being as big as I am I trashed some rims in a really nice rock garden. If it was not for Preston and his team I would have stopped riding, he gave me the wheels to bomb through anything I want to with no damage whatsoever. He gave me the confidence again that my bike could keep up with me and that I did not have to worry the whole time if my bubblegum quick release would flex under my jumps. I honestly feel like I am riding rails. The best experience I have had from any store in a long long time. I would recommend these professional and outstanding men to any person who asked me where I got the awesome looking and performing wheels I have. Thank you Preston so much for taking care of me!
September 01, 2016
He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!