I just wanted to say thank you for the wheel build. I have really enjoyed riding the HED with White industry hubs. You were correct in saying I would not be disappointed. The craftsmanship and customer service are unparalleled. You have gained a customer for life. Next up some wheels for my 29er build. Thank you again, these road wheels ride like butter.
February 26, 2013
As a heavyweight rider, I found myself having to true my wheels often, to the point it was getting impossible to get them perfectly true. I even had to replace broken spokes a few times. I started looking for wheels at my local bike shops and the big online stores and was getting totally frustrated. I am so glad I found PWB.
I've had this wheel set (SHIMANO TOURING CLYDESDALE WHEEL SET PACKAGE) for just over two years and could not be happier. They are absolutely bomb proof; I have not had to touch a single spoke. I neglected to save my odometer miles when my computer battery died, but I have easily over 3600 miles on these wheels.
PWB's customer service is unparalleled - they even contacted me via phone and email to clarify some things as my order was being processed. Thank you so much PWB!