As a Clydesdale rider I am lucky enough to build my own wheels to last. I'm very picky about the components I use and I really let them be known while ordering spokes here. As fussy as I am, my concerns were well taken at PWB. Small purchase, small potatoes guy but I was treated as if I had spent thousands. Great customer service!
Mr. Beanz
August 23, 2013
Ordered up a set of wheels after getting thorough and patient help from them in selecting the pieces. They arrived, and they're excellent! All the hallmarks of a professionally built wheel are in evidence. There was no settling of the wheel when I first applied weight to them, and of course they're completely true and correctly dished.
I'm hard to please, but I'm completely satisfied with the whole experience, and will look to them again when it's time for another set of wheels.