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Just received my wheel set and all I can say is wow, the wheels are perfect. The level of service that Richard provided was truly great, there was an issue with delivery of the rims and he not only kept me in the loop as to what was going on but once complete shipped the wheels out on an overnight delivery. This issue was in no way Richards, but he treated me as if it was. I deal with outside vendors all the time and we are constantly having delivery issues with them, its sometimes the nature of the beast, but its how you handle your end customer that really matters and in this case Richard went beyond the call of duty. All I can really say is a huge thanks to Richard and his team for getting me a meticulously built really set of wheels that I expect will last a very long time. I certainly would not hesitate recommending Pro Wheel Builder to anyone. I know where I'll be getting my next set of wheels, from this website!Alan Lowe August 07, 2015
Thanks again Richard
Best regards
I'm still new at wheel building But I learn very quickly and I needed more information on how to properly take Hub measurements to type into the Spoke calculater! So I went to UBI and read how to correctly take measurements and I typed it into their calculater and the difference between theirs and Prowheelbuilers is that Prowheelbuilders was more accurate than UBI's calculater. I did Not know if I should add or subtract to the closest mm: of measurement? So I compared the two different options and Prowheelbuilders Calculater made it easier for me to decide on what length I should go with! if I would have used the length that UBI calculated it would have been a little bit to Short on my Drive side! I figured what the Hell I'll go with prowheelbuilders calculation and it paided off for me! The Spoke Lengths Where Right on the Money!!!. I'm Well Pleased with my New DT Swiss Spokes and they look great as well! I'm using rims with offset spoke holes and I subtracted 1mm from the None drive side and added 1mm To the Drive side like I should and Prowheelbuiders was more accurate! I laced a Novatec D882SB Rear Hub up to a Loaded AmX Gold Anodized Free ride rim with ERD: of 532 and it is running very Smoothly!Joseph T Riker December 15, 2013