Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.
Humberto Moya
April 06, 2016
I had ProWheelBuilder set up a pair of DT Swiss RR521 rims w/ Bitex hubs for my Ibis Hakka MX. The Stan's Crest set that it came with are probably fine as a backup wheelset, but I have a little more heft on me, and these DT rims are absolutely bulletproof, beautiful, and straight as an arrow. I am planning on buying another 650B set from PWB in the near future that I can use on either of my gravel bikes. These guys absolutey know what they're doing.