I ordered a set of 36H Mavic EX721s with Hadley hubs and am very happy with them. They are a perfectly built set of wheels. I was skeptical about ordering online, but I can say that these wheels exceeded my expectations. Having had the chance to ride on them for a few weeks now, they have held true and I expect them to last for a long time. The ceramic bearings in the Hadley hubs spin forever. Customer service was great, and the wheels were packaged exceptionally well. Although it did take about 3 weeks from the date I ordered to the date I received my wheels, they were worth the wait, especially considering the great price I paid for them. I would definitely do business with prowheelbuilder again!
Tom S
May 31, 2014
Over the past few weeks, I spent a lot of time on different websites trying to find the perfect wheels for me. I decided to order from Pro Wheel Builder because of their great selection/prices and their user friendly site.
Two days after placing my order, I decided that I wanted to make a change the rims I selected. I sent an email and received a response from Debra the next morning. Debra was very helpful and was able to help me with the changes I wanted to make. I received very quick responses to every email I sent.
In the end, Pro Wheel Builder delivered a great set of wheels on the expected delivery date. Their customer service is top notch and I am very satisfied with my purchase. I would highly recommend Pro Wheel Builder to anyone looking to buy custom wheels.