I can't say enough good things about PWB. My road bike gets daily abuse on a long, hilly commute over bad roads and gravel trails. I was looking for something that was light enough to climb well, tough enough for gravel, and precise enough to handle long descents through mountain switchbacks. The ride has chewed up two stock Bontrager wheelsets and even a set of Mavics. Local wheelbuilders weren't able to quote me anything they thought would work for less than a grand.
I considered a wide range of rims, hubs, and wheelbuilders before Debra at PWB suggested I take a look at the Ventus Premium wheelset. Watching a YouTube video of them bombing down trails gave me confidence that they might fit the bill. I'm glad I took her advice. They are light, responsive, and hold true even after a few months on gravel, and the custom red hubs look really sharp to boot.
November 12, 2016
PWB built a set of Nox Kitsuma wheelset laced with i9 Hydra hubs for me. First of, I'm very impressed with the shipping boxes that the wheels came in. They were very well packed and PWB also sent extra spokes and nipples and an information card about the wheels. PWB's customer service is also very excellent. They will answer any questions/concerns right away. My only regret is that I did not have them built my other wheelset (I did not know them before). I highly recommend PWB to anyone looking for a high quality set of wheels at a very reasonable price.