He definitely knows how to build a wheel and treats it like his own wheel. He found out that my internal gear initially wasn't installed properly that causes the untrue. He ordered the part from the manufacture and fixed it for a very reasonable price. I'm glad that I sent my wheel to Prowheelbuilder and didn't go to the local shop who thinks he knows how to build a wheel. (even though spent time on shipping back and forth, I believe that I saved time because I didn't waste my time to find right wheel builder). Also this website is very clear and I love that to knowing what I'm paying for before I decided to build a wheel. Thanks I'm very enjoying my new wheel!
January 22, 2018
This was my first custom wheel build. I searched and searched online and kept coming back to ProWheelBuilder.com because the prices were far better than anything I was finding at the big named online shops. I've always thought the factory wheels were the way to go, but this experience has me sold on custom wheels. The quality of the work is obviously superior to any factory prepared wheel I've bought. I was a skeptic, but now I've seen the light. If I ever need wheels again, I won't hesitate to come back to these guys.